FAQs

FAQ ( Frequently Asked Questions):

Q. How can I place an order?
A. To place an order, simply browse our website, select the desired products, and add it to your cart. Proceed to checkout, Provide the necessary details, and complete the payment process.

Q. What payment methods do you accept?
A. We accept various payment methods, including credit cards, debit cards, and online payment gateways. You can choose the preferred payment option during the checkout process.

Q. How long does shipping take?
A. Shipping times may vary depending on your location and the selected shipping method. We strive to deliver your order with (number ) business days. For more specific information, please refer to our Shipping and Delivery policy.

Q. Can I track  my order?
A. Yes, once your order is shipped, we will provide you with a tracking number. You can use this tracking number to monitor the status of your shipment through our website or the designated courier’s tracking portal.

Q. What is your return policy?
A.We have a dedicated Refund & Return Policy that outlines the eligibility criteria and process for returns. Please refer to that policy for detailed information.

Q. How can I contact customer support?
A. You can reach our customer support team by emailing (info@moeinalbastaki.com) or by using the contact form on our website. We strive to respond to all inquiries within ( 5) business days.